Tele - A - Claim Info
Lower Mainland: (604) 231. 8888
Toll free Canada: 1 (888) 967. 5377
Both are open 24/7
On Line Claims
WorkSafe Claim Assistance
To all Retirees: you are all still eligible to file a claim
Information you need when making a claim AFTER you have retired
First, a reminder as you are now retired you are disqualified to recieve a pension. Once your claim has been accepted all your medical expenses will be covered. This includes any required travel for treatment. Simply retain all related receipts and forward them to WorkSafe for reimbursement at the appropriate time.
In the event you pass away from your condition anytime after your claim has been accepted your spouse will receive a pension.
It is critically important that you file a claim, within 1 year of you having been diagnosed by your doctor. However, there are work arounds for that depending on the circumstances. of your diagnosis or claim. The important fact to remember is to
start this process within that year and contact us once you have done so , in order we are able to assist you should your claim be denied.
In making a claim there are couple of ways you can go about doing this. Perhaps the easiest way to go about making a claim is to use Work Safes Tele-claim.
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First step is to gather all your information together as you will be asked all about the type of claim by the call taker. Once the information is taken you can expect to have Work Safe mail you some documents that will ask you the same questions that you answered on the phone, this is a way for Work Safe to cross reference your original answers.
Be aware that Work Safe does record telephone calls. To keep your story correct we strongly recommend you start a journal. So, anytime you speak to Work Safe, your Doctor, Physiotherapist or anyone else involved in your claim write the information down. This will help you recall what information you provided AND what information or directions you received from WorkSafe. The more detailed conversations you can provide the better. This is important should you have to start on an appeal.
2. The other option is to file online. You will complete forms like those you would have filled out while still working. It is also a good idea to keep a journal and record the steps you take for your own reference.
In some cases, you may need to complete the forms more than once so Work Safe can cross-reference your information.
On- Line Claim
To book a claim online you will need to establish an online service account. To do so go to the WorkSafe BC web site www.worksafebc.com follow the instructions to create an online account.
Once you have an online account this will give you access to your online claim information. This will allow you to follow your case online with what you and your adjudicator have discussed. This information is always entered into the record. This will also allow you to look up any old claims you may have had with Work Safe.
One thing you need to remember is that Work Safe can do only one or two things they can accept your claim or reject it. In the case of a rejection, you have the ability to appeal.
Related Information
BC Firefighters Presumptive Cancer List:
All 26 accepted presumptive cancers are listed as well as
Operational Stress Injuries (mental health). Heart Disease/Heart Injury .
Federal Government First Responders Grant:
This Grant is a one-time tax-free payout of $300,000 Dollars to your Estate. The Grant is a recognition of a Line of Duty Death which falls in line with the presumptive cancers related to our occupation. It is vitally important once again, that you share this information with your family, should you pass away from the type of claim you made have made with WorkSafe BC. Please follow the link here for more on the program. ..
Remember...You are not alone!
While the task of filing a WorkSafe claim can seem daunting, particularly when your issue is not on any list. Do not give up, file a claim anyways, this gets your claim on record which may just help the next FF’s claim be recognized as presumptive in nature.
Again, if your claim is rejected there is a path to appeal. Just simply contact anyone of the VRFA Executive to assist you, or if you have any questions related to your claim.
Thank You!
John Hudson, President VRFA.